During the 11th annual Stevie Awards, Securus Technologies gained a Gold Stevie® award in the “Best Customer Service Training Department” category. After accepting the Gold Stevie® award for the Best Customer Service Training Department, SVP of Operations at Securus Technologies, Danny de Hoyos stated, “It’s great to be recognized by independent experts for the great strides we’ve made in customer service”. Securus Technologies focuses on technology that aims to improve or modernize the communications between inmates and their loved ones. The organization leads as a top provider serving corrections agencies across North America.
The annual award show was held in Las Vegas, Nevada during a banquet on February 24th at the Caesars Palace. Over 650 top executives from across the globe have attended and there were more than 2,300 nominations from an eclectic mix of organizations. The organizations were all respectively evaluated during the competition; there was an impressive increase of 10% over last year’s ceremony. Well over 75 members from several judging committees were able to decide the award placements for the finalists during the final judging. The annual Stevie Awards leads as the world’s top honors for awarding as well as acknowledging customer service, business development, contact centers and sales professionals alike.